Help and Support

Can You Really Learn Creativity? Is it talent or skill?

It’s often said that you either have creative talent or you don’t, but the question isn’t quite so black and white. There are people who possess natural gifts that make them naturally creative and talented, but there are also those

Saving money in your business using technology

When it comes to saving money in your business, technology can make all the difference. With help from tools such as automation software and cloud computing, you can cut costs and increase efficiency in your business. This article lists several

The Three R’s of Customer Satisfaction

Getting your customers to refer your business to others can be one of the most valuable types of customer satisfaction you can receive. But how can you ensure that they will do so? The answer lies in understanding how to

How to Sell Your Small Business for the Most Money Possible

How do you know if it’s time to sell your small business? This can be an exciting time, but also a scary one if you don’t know how to go about selling it in the most profitable way possible. Here

Diversifying Your Small Business

When you’re running your own small business, it can be easy to get really invested in one or two areas of the business and focus all your time and effort on them. After all, they may be the most profitable

How to stay sane while dealing with obnoxious customers

The general public has a reputation as being somewhat difficult to deal with, but that doesn’t mean you can’t handle it with some degree of grace and tact. Handling customers in your business life requires patience, respect, and sometimes even

Upselling Techniques That Actually Work.

What’s one of the easiest ways to make money in business? Upselling, also known as the back-end sell, is when you convince your customers to buy more than what they initially came in looking for by suggesting complementary or supplementary

4 Reasons Why Payment Plans Help Keep Customers Coming Back

Many businesses make the mistake of thinking that customers who pay in instalments are a bad investment. However, research shows that payment plans can increase your customer retention rates if only offered to your best clients. Here are four reasons

5 Reasons Why Interpersonal Skills are Important in Business

In this increasingly competitive business world, it’s more important than ever to understand how to communicate effectively with others. If you want to be successful in your career, you need good interpersonal skills. These skills are often defined as the

5 Questions for Honest customer Feedback

When you’re first starting out as an entrepreneur, it can be hard to get an accurate understanding on how your business is doing. Are you doing OK? Do you need to make any changes? What are your customers saying about