Software developers have their own lingo, which can make it hard to understand exactly what they are saying or asking for when you speak with them. After 5 years or so of Savvy and 15 years of marriage, I’m starting
What’s one of the easiest ways to make money in business? Upselling, also known as the back-end sell, is when you convince your customers to buy more than what they initially came in looking for by suggesting complementary or supplementary
Many businesses make the mistake of thinking that customers who pay in instalments are a bad investment. However, research shows that payment plans can increase your customer retention rates if only offered to your best clients. Here are four reasons
In this increasingly competitive business world, it’s more important than ever to understand how to communicate effectively with others. If you want to be successful in your career, you need good interpersonal skills. These skills are often defined as the
When you’re first starting out as an entrepreneur, it can be hard to get an accurate understanding on how your business is doing. Are you doing OK? Do you need to make any changes? What are your customers saying about
Interior design can seem intimidating, especially if you’re trying to do it yourself. But, it’s really not that difficult to do when you know what you’re doing, and with so many resources available to help, you can get help from
Service industries are only as successful as their customers choose to remain loyal to them and keep coming back. So how can you help your customers develop lasting loyalty? Here are five ways to boost customer loyalty to your business
Getting someone to book your service isn’t just about the value of what you have to offer. The price of the thing also plays an important role in determining whether we decide to part with our money . So why
If you’re running your own small business, you know that you’re in charge of pretty much everything that happens there. That includes dealing with customers, whether it’s answering their questions or resolving their complaints. Unfortunately, some customers can be very
So last week we started to look at colour in branding, catch last weeks blog here… Examples of effective brand colour palettes.The key is to understand which colours will work for your brand, and what those colours say about your
